FREQUENTLY ASKED QUESTIONS
No, certainly not, you don’t need to have account on our website to be able to purchase anything, you can choose guest checkout but however choosing to have account may benefits you in future to receive better deals that offer to our registered customers.
We are accepting a lot of payment methods to make it easy for our valued customers including, bank wire, online bank transfer, easy paisa, mobi cash, western union and also cash on delivery (COD).
Free Delivery across Pakistan and Azad Kashmir.
Normally, it take 1 to 4 days to dispatch depending upon stock availability. Then 2 to 3 days for cargo company to deliver it on your door step. The other custom made products need little more time varies from product to product.
Yes, Off course you can change your order before dispatch of shipment. Even if you have received the parcel and not satisfied or unable to understand the Quality you can send us the parcel back we will proceed your full payment refund.
We offer color and fabric damage guarantee on standard terms of cotton fabric like (no use of bleach or keep the clothes too long into water or using too hot or cold water, etc.)
If you found the package is broken/damage then not accept the parcel or contact at us immediately to our customer care representative. If you found products are defective/damaged after opening the package, contact to our customer care center at [email protected] with photos and details of broken product. Then will fix a replacement to it.
Yes, you can send us the parcel back we will proceed hassle free full payment refund.
Simply, we will proceed the return/exchange straightaway.
Yes, you can drop us email about your products data (photos, features and details, availability, productivity, cost, location of products and contact number) at [email protected] or contact us at our customer care whatsapp number,Our team will respond your query spontaneously.
Royal Khaddar House
Islam Nagar, Kamalia City 36350
District Toba Tek Singh,